Thank you for visiting www.smithy.com. We appreciate the trust that you put in us and we are committed to respecting your privacy. When you visit our site, every transaction you make with us is handled safely and confidentiality.

Information we collect online

We may collect information including your name, address, telephone number, e-mail address and when necessary, credit card information and date of birth. This information is to provide you with a product or service that you have requested from us.

When you visit our site, we do not collect your name or e-mail address unless you provide it to us.

How we use the Information we collect

Catalog Request: When a catalog is requested from our company we will need your name and mailing address. We may ask you a few questions at this point such as "How did you hear about Smithy products?"

E-Mail Mailing List: We will collect your name and e-mail address if you sign up for our e-mail newsletter or our special sales delivered via e-mail.

Orders: When you place an order through our website, we will ask for your bill to and delivery address as well as your phone number and e-mail address.

This information is also collected to provide you with shipment-status e-mails and to personalize our communications with you.

If you do provide us with information of your name, address and e-mail you will receive periodic mailings and e-mails from us prompting our products. If you do not wish to received this information please contact us at info@smithy.com.

Information We Share with Others and Your Privacy Rights

We contract with other companies for certain services such as mailing catalogs, processing credit cards and name and address verification. We provide these companies with only the information necessary to perform their services. We partner with these companies to ensure that your privacy is protected.

Occasionally, we will share your information with companies we believe offer services that might interest you. If you do not want us to share this information, please contact us at info@smithy.com.

In rare instances, we may disclose specific information upon the request of a government institution in response to a court order or when required by law.

Cookies

A cookie is a small data file that is stored by your web browser on your computer. Cookies enhance your web experience at www.smithy.com by keeping track of the items in your shopping cart, recognizing a repeat visit. Cookies also help us understand how you navigate through our website which provides us with information on how to improve our site.

Secure Shopping

For your security we use a variety of current technologies, specifically SSL (Secure Socket Layer) which encrypts your information and ensures that your transaction is protected. The information that you send to us via the Internet is received privately and unaltered. Please note, information sent through an e-mail is not secure.

Verifying Security

To ensure that you are on a secure site, look for the letters "https" at the beginning of the site address. Also, look at the lower-left or right-hand corner of your browser for an unbroken key or closed lock, depending on your browser, this indicates a secure connection.

Privacy of Children

Our web site is not intended for children under 13 and we do not knowingly collect personal information for children under the age of 13.

Policy Changes

If our privacy policy changes, we will post these changes to our website. We encourage you to review our privacy policy periodical.

Questions or Comments

If you have questions or comments, please e-mail us at info@smithy.com.