Hours of Operations --

Monday through Friday -- 9:00 am to 5:30 pm EST

Please be advised that we are closed most major holidays: New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day.

Contact Us --

Toll Free: 800-476-4849 
International: 001-734-913-6700

Fax number: 
Toll Free: 800-431-8892 
International: 001-734-913-6663

E-mail address: 

Postal Address: 
Detroit Machine Tools -- P.O. Box 1517 -- Ann Arbor, MI 48106-1517

SERVICE Questions --

Phone:  800-476-4849 

E-mail address:  service@smithy.com

It is also possible to open a "service ticket" through our Help Portal. Whether you call, email, or submit a service ticket yourself, your information and request will be entered into a service ticket chronologically, and we will call you or email you back in the chronological order that the service ticket was created.

CLICK HERE  -- to sign up and to submit a ticket. We will either respond via email or phone, depending on the information provided in the service ticket. Please be sure to include as much information about yourself and about your machine as you can, so that we can help you as best as possible. Also, if you create an account in our Help Portal, you will be able to read our posted articles about different questions that are commonly asked - once you sign up, click on the "Knowledge Base" tab to peruse these helpful articles. 

Visit Us --

Detroit Machine Tools -- 170 Aprill Drive -- Ann Arbor, MI 48103

We welcome your visit. Call us or e-mail info@smithy.com and let us know the date and time you expect to be in our Ann Arbor neighborhood. We’ll be sure to have someone available to give you a tour and answer all your questions.

We share our building with Habitat for Humanity, which occupies the east section of the building.

Send Us a Message --

Please allow up to 24 hours to receive a response to your question. If you do not receive an emailed response, or if your question is urgent or of a technical nature, please call us between 9:00 am and 5:30 pm, Monday through Friday, to speak with a Technician or a Machine Specialist. Email sales@smithy.com directly if a picture is necessary to accompany your message.

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  800-476-4849  |  170 Aprill Drive  |  Ann Arbor, Michigan 48103  |  USA